Q: Is it all right to make customer's own brand name?
A:Yeah. Actually we have rich experience in OEM.
Q:Can you do the design for us?
A:Sure can we. There are a variety of technicists and engineers support us.
Q:How can I get a sample to check your quality?
A:Samples are presented free in our company and the only price you will pay is shipping.
Q:What about the lead time for mass production?
A:Regular sizes are available in stock; We will prepare products as soon as possible in accordance to your need.
Q:What's your payment term?
A:"30% T/T in advance 70% T/T after received the copy of BL.
L/C, D/P, D/A, Money Gram, Credit Card, PayPal, Western Union, Cash, Escrow."
Q:How soon we can get email response from your team?
A:Within 10 minutes.
Q:If we have some other product requirements that your page don't include, can you help to supply?
A:We will contact relavant staff, and try to solve this problem together.
Q:"Does your product have warranty service? How long is the warranty period?"
A:Our guarantee time is 10 years.
Q:What quality certifications do you have?
A:We have UL, CUL, CE, E90, ROHS etc.